1. Welcome to Staymate

Welcome to Staymate. By accessing or using our website, platform, mobile applications, or any services offered under the Staymate brand (“Services”), you agree to comply with and be bound by the following Terms of Use. Please read them carefully. If you do not agree to these terms, you may not access or use our Services.

2. Information We Collect

We may collect the following types of information:
Personal Information: Name, phone number, email, hotel details, and account information.
Usage Data: Pages visited, device type, IP address, and interaction logs.
Guest & Hotel Data: Information provided by hotels for guest services.

3. How We Use Your Information

We use the collected information to:
Provide and improve Staymate services
Enable hotel guest management features
Communicate updates, support, and notifications
Ensure system security and proper functionality
We do not sell or share your personal information for commercial purposes.

4. Data Storage & Security

• We use secure servers, encryption, and industry-standard practices to protect your data. However, no digital platform can guarantee 100% security, and users are responsible for keeping account credentials safe.

  5. Sharing of Information

  We may share data only with:
  Hotels or businesses connected to your service
  Service providers supporting our platform (hosting, security, etc.)
  Authorities if required by law
  We do not share data with unrelated third parties.
  

  6. Hotel Data & Guest Data

  Staymate processes data provided by hotels, staff, suppliers, and guests. By using the platform, you acknowledge that:
  > Data accuracy is the responsibility of the hotel or user providing it.
  > Staymate may store, process, or transmit this data as required to deliver the service.
  > All data usage follows our Privacy Policy.
  

  7. User Rights

  You have the right to:
  Access your data
  Request corrections
  Request deletion (where allowed by law)
  Withdraw consent for certain data uses
  

  8. How to Contact Us

  For questions or concerns about these Terms, please contact:
  Staymate – Support Team
  Email: info@staymate.app
  Phone: +966 53 543 0021
  Website: Staymate.app