This policy is effective as of 23th October 2022
Welcome to Staymate. By accessing or using our website, platform, mobile applications, or any services offered under the Staymate brand (“Services”), you agree to comply with and be bound by the following Terms of Use. Please read them carefully. If you do not agree to these terms, you may not access or use our Services.
By using the Staymate website or any related services, you confirm that:
> You are at least 18 years old.
> You have the legal authority to enter into these Terms.
> You agree to comply with all applicable laws and regulations.
Staymate is a cloud-based Hotel Guest Management System that connects hotel rooms to 20+ services via a single QR code. The platform includes guest interfaces, staff applications, hotel management dashboards, notifications, and other technology-driven features.
You agree to use the Services only for lawful and intended purposes. You must not:
> Copy, modify, or distribute any part of the platform without permission.
> Use the Services to upload harmful content, malware, or disruptive programs.
> Attempt to access or tamper with Staymate servers, systems, or databases.
> Misuse data or violate the privacy of hotel guests, staff, or users.
> We reserve the right to suspend or terminate access for any violation.
Some features require user registration. You agree to:
> Provide accurate information.
> Keep login credentials confidential.
> Take responsibility for all activities under your account.
> Staymate is not responsible for unauthorized account use.
Staymate processes data provided by hotels, staff, suppliers, and guests.
By using the platform, you acknowledge that:
> Data accuracy is the responsibility of the hotel or user providing it.
> Staymate may store, process, or transmit this data as required to deliver the service.
> All data usage follows our Privacy Policy.
All content, software, technology, graphics, branding, and materials on the Staymate website or platform are the exclusive property of Staymate or its licensors.
You may not:
> Copy, republish, or redistribute materials.
> Reverse-engineer any part of the software.
> Use Staymate trademarks without written approval.
For questions or concerns about these Terms, please contact:
Staymate – Support Team
Email: info@staymate.app
Phone: +966 53 543 0021
Website: Staymate.app